terms & conditions
Please read that you have accepted our Terms and Conditions:
It is essential that you read and understand the contract terms under which all work will be carried out.
By making this booking via our online platform you warrant that you are legally capable of entering into a binding contract with Blue Mint Group Ltd trading as Carib Shipping and that you are at least 18 years old and reside in the UK.
These terms and conditions can be varied or amended subject to a prior written agreement.
We recommend You arrange insurance to cover Your goods.
We are able to arrange insurance for Your benefit upon request.
This insurance will be separate from this contract and subject to the terms and conditions of the policy.
Carib Shipping will commit to protect your privacy. We only collect personal and information from customers to process orders. No financial information is held by us. All financial information is held by the third party payment processor PayPal.
We do not share information with outside parties for any purpose.
Changes to shipment dates
We reserve the right to make changes to estimate collection and delivery times and any published sailing schedules.
1. Your Responsibility
I declare the cargo description is true and correct.
I declare the cargo does not contain prohibited items [Please check this page for advice on items] such as
Gas cylinders, solid or liquid fuel, solvent paints, solvents, corrosives, explosives, hazardous materials, or any other illegal items.
Furthermore, I accept full responsibility for any wrong declarations.
I accept that Cargo may be subject to examination by the authorities at the point of export of import.
I understand that fragile items such as glass may become damaged during transit regardless of packaging and I accept that Carib Shipping
will not be liable for the cost of any breakages.
These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement.
Where we use the word ‘You’ or ‘Your’ it means the Customer: ‘We’, ‘Us’ or ‘Our’ means the Shipper
2. Payment
Unless otherwise agreed by Us in writing, payment is required in full by cleared funds at the time of booking the removal or storage period. In default of such payment
We reserve the right to refuse to commence removal or storage until such payment is received.
In respect of all sums which are overdue to us, We will charge interest on a daily basis calculated at 4% per annum above the prevailing base rate for the time being of the Bank of England.
3. Our liability for loss or damage
We do not know the value of Your goods therefore We limit Our liability to a fixed limit per item. The amount of liability We accept under this agreement is reflected in Our charges for the work.
If You wish Us to increase Our limit of liability per item You agree to pay a higher price for the work as stated in Condition 1.2.11 (Our Quotation).
Unless otherwise agreed in writing if we are negligent or in breach of contract We will pay You up to £40 for each item which is lost or damaged as a direct result of any negligence or breach of contract on Our part.
For goods destined to, or received from a place outside the United Kingdom:
We will only accept liability for loss or damage
(a) arising from Our negligence or breach of contract whilst the goods are in Our physical possession, or
(b) whilst the goods are in the possession of others if the loss or damage is established to have been caused by Our failure to pack the goods to a reasonable standard where We have been contracted to pack the goods that are subject to the claim.
Where We engage an international transport operator, shipping company or airline to convey Your goods to the place, port or airport of destination, We do so on Your behalf and subject to the terms and conditions set out by that carrier.
If the carrying vessel/conveyance, should for reasons beyond the carrier’s control, fail to deliver the goods or route them to a place other than the original destination, You may have limited recourse against the carrier depending upon the carriers particular terms
and conditions of carriage and You may be liable for General Average contribution (e.g. the costs incurred to preserve the vessel/conveyance and cargo) and salvage charges, or the additional cost of onward transmission to the place, port or airport of destination.
These are insurable risks and it is Your responsibility to arrange adequate marine/transit insurance cover.
We do not accept liability for goods confiscated, seized, removed, or damaged by Customs Authorities or other Government Agencies unless such confiscation, seizure, removal or damage arose directly as a result of Our negligence or breach of contract.
For the purposes of this Agreement, an item is defined as:
The entire contents of a box, parcel, package, carton, or similar container; and
Any other object or thing that is moved, handled, or stored by us.
4. Damage to premises or property other than goods
Because third-party contractors or others are frequently present at the time of collection or delivery it is not always possible to establish who was responsible for loss or damage. therefore Our liability is limited as follows:
If we cause loss or damage to premises or property other than goods for removal as a result of our negligence or breach of contract, our liability shall be limited to making good the damaged area only.
If We cause damage as a result of moving goods under Your express instruction, against our advice, and where moving the goods in the manner instructed is likely to cause damage, We shall not be liable.
If We are responsible for causing damage to Your premises or to property other than goods submitted for removal and/or storage, You must note this on the worksheet or delivery receipt as soon as practically possible after the damage occurs or is discovered or in any event within a reasonable time.
This is fundamental to the Agreement.
5. Exclusions of liability
We shall not be liable for loss or damage caused by fire or explosion unless we have been negligent or in breach of contract. It is Your responsibility to insure Your Goods.
If You ask Us in writing to arrange insurance cover for You We will provide You declare the full replacement value of Your Goods and pay the premium in advance.
We shall not be liable for delays or failures to provide the services under this Agreement as a result of war, invasion, acts of foreign enemies, hostilities (whether war is declared or not),
civil war, terrorism, rebellion and/or military coup, Act of God, adverse weather, third party industrial action, re-scheduled sailing, departure or arrival times, port congestion, or other such events outside our reasonable control.
Other than as a result of Our negligence or breach of contract We will not be liable for any loss, damage, or failure to produce the goods as a result of:
Normal wear and tear, natural or gradual deterioration, leakage or evaporation or from perishable or unstable goods. This includes goods left within furniture or appliances.
No employee of Ours shall be separately liable to you for any loss, damage, miss-delivery, errors, or omissions under the terms of this Agreement.
Where goods are handed out from the store Our liability will cease upon handing over the goods to You or Your authorized representative (see Clause 11.1 below).
We will not be liable for any loss or damage caused by Us or Our employees or agents in circumstances where:
(a) there is no breach of this Agreement by Us or by any of Our employees or agents
(b) such loss or damage is not a reasonably foreseeable result of any such breach.
(c) damage to your goods during the collection process down flights of stairs.
6. Time limit for claims
If You or Your authorized representative collect the goods, We must be notified in writing of any loss or damage at the time the goods are handed to You or Your agent or as soon as practically possible.
For goods which We deliver, You must give Us detailed notice in writing of any loss and damage within seven days of delivery by Us. We may agree to extend this time limit upon receipt of
Your written request provided such request is received within seven (7) days of delivery.
Consent to such a request will not be unreasonably withheld.
7. Delays in transit
Other than by reason of Our negligence or breach of contract, We will not be liable for delays in transit.
If through no fault of ours We are unable to deliver Your goods, We will take them into the store. The Agreement will then be fulfilled and any additional service(s), including storage and delivery, will be at Your expense.
Any transit times quoted by Us are estimated and based upon information known to Us at the time. Transit times may vary due to a number of factors outside Our control including but not limited to changes in sailing or departure dates
made by the freight/shipping company, changes in the routes used by the freight/shipping company, and port congestion. We will advise You of any material changes to the transit times as soon as We become aware. We will not be liable for any
loss or damage incurred by You as a result of delays in transit time unless directly attributable to Our negligence or breach of contract.
8. Our right to hold goods (lien)
“Lien” is the legal right of the remover to hold goods until the customer has paid all outstanding charges.
We shall have a right to withhold and ultimately dispose of some or all of the goods if You fail to pay the charges and any other payments due under this or any other Agreement. These include any charges that We have paid out on Your behalf. While We hold the goods You will be liable to pay all storage charges and other costs (including legal costs) reasonably incurred by Us in recovering Our charges and applying Our right of lien. These terms and conditions shall continue to apply.
9. Refunds
We can issue refunds for empty barrel sales if requested within 14 days of delivery.
You will be liable for a collection surcharge based on your postcode location and subject to a product re-stocking charge of 15%. This can be deducted from the cost of the items delivered by way of a credit to the customer.
10. Our right to subcontract the work.
We reserve the right to sub-contract some or all of the work.
If We sub-contract, then these conditions will still apply.
11. Route and method
We have the right to choose the method and route by which to carry out the work and the location in respect of storage.
12. Applicable Law
Any dispute between us will be governed by the non-exclusive law and jurisdiction of the English or Scottish Courts.
If you currently reside or are moving to a place outside the jurisdiction of the Courts of the United Kingdom, alternative laws or jurisdiction of local courts may apply subject to our written agreement prior to the work or services commencing.
13. Your forwarding receivers details
If You instruct Us to store Your goods, You must provide a correct and up to date address and telephone number and notify Us if it changes.
All correspondence and notices will be considered to have been received by You seven days after sending it by first class post to Your last address recorded by Us
If You do not provide an address or respond to Our correspondence or notices, We may publish such notices in a public newspaper in the area to or from which the goods were removed. Such notice will be considered to have been received by You seven days after the publication date of the newspaper. Note: If We are unable to contact you, We will charge you any costs incurred in establishing Your whereabouts.
14. List of goods (inventory) on receipt
Where we produce a list of Your goods (inventory) or a receipt and send it to You, it will be accepted as accurate unless You write to us within 10 days of the date of our sending, or within a reasonable period agreed between us,
notifying Us of any errors or omissions.
15. Our right to sell or dispose of goods
If payment of Our charges relating to Your goods is in arrears, and on giving You three months’ notice, We are entitled to require You to remove Your goods from Our custody and pay all money due to Us.
If You fail to pay all outstanding amounts due to Us, We may sell or dispose of some or all of the goods without further notice. The cost of the sale or disposal will be charged to You.
The net proceeds will be credited to Your account and any eventual surplus will be paid to You without interest. If the full amount due is not received, We may seek to recover the balance from You.
16. Termination
If payments are up to date, We will not end this contract except by giving You three months’ notice in writing.
If You wish to terminate Your storage contract, You must give us at least 10 working days’ notice (working days are defined in Clause 6 above).
If We can release the goods earlier, We will do so, provided that your account is paid up to date. Charges for storage are payable to the date when the notice should have taken effect.
17. Damage or Loss of your goods
In the event that loss or damage occurs to your shipment, we will handle compensation claims to a maximum value of £300. You must present evidence of the contents of the barrel for us to consider your claim.
18. Waiting times
For barrel collection, our driver will help load-assist for 10 Minutes.
For cargo collection, our driver will help load-assist for 20 Minutes.
*We charge £10 for every additional 10 minutes
Additional waiting times will be calculated on our GPS tracking device in our vehicle.
19. Abortive Charge
To avoid aborted call out charges please ensure you have a full barrel ready for collection as empty barrels are not included with shipping collections.
Please note, we collect ground floor only, if you require collection from another floor or difficult location this must be stated during the booking online process.
If you will not be home 24 hours before the date prior to your delivery/collection, please notify us immediately.
Failure to let us know on the agreed delivery/collection date and of non-standard collections will be subject to
an aborted call out fee which will be sent to you in an invoice to repay for the aborted delivery/collection.
20. Barrel and Steal Drum Product Description
Items we supply to you may vary in physical branding compared to the shopping basket. All items are branded with the Carib Shipping logo in some way or form. We do not provide unbranded packaging for the shipping of items.
21. Door to Door Service Inclusions and Exclusions
Our door to door service is being offered for Barrels & Drums only. The price excludes collection surcharge from London address – calculated at checkout. We pay all taxes and there is no need for attendance to the wharf.
In the price, the following are also included; Collection/Receiving, Ocean Freight, 7 Days UK Storage, UK Handling charges, Delivery to one destination address, UK Customs Clearance, Duty up to Jamaica Dollars J$6500 per Barrel/Drum with contents no greater than £300 in value. Optional Extras: Empty Packaging, Marine Insurance.
In the price, the following are not included; Storage in Jamaica (up to 5 working days)*, Marine insurance, Empty Packaging, Wrapping & Packing, Aborted Deliveries, More than one consignee, Delivery to more than one destination address, Fines/Fees for mis-declarations of cargo/or marks advised by the shipper, Duty over Jamaica Dollars J$6500 per Barrel/Drum or contents greater than £300 in value.
*Once your barrels are cleared from the wharf, we will hold the barrels for up to 5 working days inclusive of the charges you have paid in the UK. However, after 5 working days, if we cannot make a delivery attempt you will be charged additional storage fees. You will have to contact the local clearing agent for more information on these charges.
21. Package/Cargo Receiving & Forwarding Service
Our Package and Cargo Receiving & Forwarding service include the following:
A – The cost of Receiving, Processing and Storing your items securely at our warehouse in London.
B – Receipt of ONE delivery. Multiple packages can be received per single delivery and are inclusive of the charge.
Our Package and Cargo Receiving & Forwarding service exclude the following:
A – Export Shipping costs to Jamaica are NOT included.
B – Quotes will be provided after we receive your package and take its measurements and determine if the delivery packaging is suitable for export or if we require to re-package your items for export.
C – If deliveries arrive at multiple times/days we will charge an additional receipt service charge for each delivery.